CCAA will be presenting a live Virtual Workshop for Business Skills Training-Introduction to Business & Technical Writing

Date: Two X 2 Hour sessions on February 28th & March 1st, 2024 from 11:00am to 1:00pm (EST).

With written communication, whether by letter, email, memo, technical instructions, or social media, it is important to use an approach consistent with your intended audience. The more removed the receiver is from you, the greater your correspondence will reflect on your professionalism and impression you make. Accuracy and interpretation are also critical components of effective correspondence; it is preferable that all correspondence be typed to avoid any misinterpretation of handwriting and to provide a professional appearance.

Successful completion of this module will enable the learner to:

  • Use language, style, and structure suitable for the audience and purpose.
  • Identify effectiveemail writing protocol.
  • Explain social media personal and professional use expectations, protocols, and ethics.
  • Identify the different business communication mediums
  • Recognize technical writing guidelines

Price: $199.00 plus taxes ( Regular Price) $159.00 plus taxes ( CCAA Partner Price)

Contact: Sohini Famili, CCAA’s Manager of Skills Development & Partnership- 613-727-8272 ext. 232 or