CCAA will be presenting a live Virtual Workshop for Business Skills Training-Problem Solving and Decision Making

Date: Two X 2 Hour sessions on March 13th & 15th, 2024 from 11:00am to 1:00pm (EST).


Understanding how to make effective decisions is an important application and career-developing skill in today’s business environment. This module addresses problem-solving and decision-making. It looks at various models of decision-making, including a rational choice model that provides a structured approach to problem-solving.

Successful completion of this module will enable the learner to:

  • Define the decision-making process.
  • Outline an evidence-based approach to decision-making.
  • Describe the effect of ‘perspective’ on decision-making.
  • Explain various decision-making models, including the rational-choice, intuitive, and recognition-primed models.
  • Explain the relationship between creative thinking, critical thinking and the decision-making process.
  • Understand the concept of lateral thinking and how it can be used to solve problems using an indirect, creative approach.

Price: $199.00 plus taxes ( Regular Price) $159.00 plus taxes ( CCAA Partner Price)

Contact: Sohini Famili, CCAA’s Manager of Skills Development & Partnership- 613-727-8272 ext. 232 or